As government agencies seek to streamline and implement artificial intelligence technology into their consumer service portals, the nation’s elderly are struggling to adapt, The Washington Post reported.

One of the primary objectives of Elon Musk’s Department of Government Efficiency initiative is to eliminate redundancy and update aging digital infrastructure, which includes eliminating support services by phone.

Yet many of the primary beneficiaries of government services have not been brought up using technology. And as a result, they may be slow to receive much-needed assistance.

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